We take your privacy seriously. This policy explains exactly what data we collect, how we use it, and how we keep it safe.
সর্বশেষ আপডেট
🔒 No Card Data. We never collect card numbers, bank account details, or mobile-banking credentials such as your PIN. The only payment detail we hold is the bKash Transaction ID you enter at checkout, which is a receipt reference we use to match your payment.
Menlab Clothing is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding that data.
By using our website and placing orders, you consent to the practices described in this Privacy Policy.
We collect only the information necessary to process and deliver your order. This includes:
We do NOT collect card numbers, bank account details, or mobile-banking credentials such as your PIN. Payments happen inside your own bKash app, so nothing that could be used to move your money ever reaches our website. The Transaction ID you give us proves that a payment happened. It cannot be used to make one.
We use the information we collect to:
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
We share your information only as necessary to fulfil your order and operate our business:
All third parties we work with are required to handle your data responsibly and are not permitted to use it for their own marketing.
When you ask us for a return, an exchange, or a refund, we collect only what we need to judge the request: your order number, your phone number or email, the reason you give us, and any photos you choose to upload. Photos are used to inspect the item and nothing else, and they are stored with your request.
Two things about our return policy are worth stating here, so nothing is a surprise later:
Full details are on our Return & Exchange page and in our Terms of Service.
We retain your personal data for as long as necessary to provide our services and meet our legal obligations. Typically, order data is retained for up to 2 years.
You may request deletion of your data at any time by contacting us (see Contact Us). Note that we may retain certain information where required by law or for legitimate business purposes such as fraud prevention.
Our website uses cookies, small text files stored in your browser, to improve functionality and understand how visitors use our site.
We use cookies for session management, analytics (understanding traffic patterns), and preference storage (such as your cart items).
You can disable cookies in your browser settings at any time, though some features of the website may not function correctly without them.
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
We do not process payments ourselves. Money moves inside bKash, and our website holds only the Transaction ID that identifies your payment, so there is nothing on our side that could be used to reach your money.
However, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to handling your data with care.
You have the right to:
To exercise any of these rights, please contact us using the details below.
Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies independently.
We may update this Privacy Policy from time to time. When we do, the "Last updated" date at the top of this page changes to the day we saved the revision.
We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
